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About Footwear

Below are some of are common questions about Footwear

Like other 100% leather shoes, Lotusfeet shoes are not recommended for rain or snow. They may be worn outdoors, but preferably on dry surfaces. Please refer to our Care Instructions for full details on how best to care for your Lotusfeet shoes.

At the moment we are unable to accommodate custom orders. However, please let us know at hello@lotusfeet.store if there is a shoe you would like in a color or material that is currently unavailable. We are always open to expanding our options!

Orders

Below are some of are common questions about orders

You can order our footwear and purchase in two mode.

  1. Collect on Delivery (COD)
  2. Prepaid Order

You will receive an confirmation mail once the order is confirmed with order details

Yes you can edit your order after placed but only before it is ready to ship.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

No, currently we ship only in INDIA. Rest asurres company are in process for expanding Internationally, but will take sometime.

The orders are shipped the next day after successfull order placed. In some cases due to courier partner issue it can take long.

Our return/exchange policy lasts 7 days. If 7 days have gone by since you have received your order, unfortunately, we can’t offer you a refund or exchange.

  1. Personalized goods i.e. goods that have been customized to suit your requirement cannot be returned.
  2. Made-to-order products.
  3. Goods with obvious signs of use.
  4. Sale items.
  5. Any item not in its original condition and is damaged or missing parts for reasons not due to our error.

Standard Delivery – Delivers within 7 working days, after despatch. It can take longer due to some critical issues.

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